Purpose-built solutions for modern financial services.

Transform member experiences, streamline operations and strengthen compliance with solutions built on Microsoft technology.

Power Platform

For Financial Services

Microsoft Power Platform is a low-code business applications platform that will empower your people to enhance business processes, strengthen stakeholder engagement, improve data sharing across teams and cross-functional workflows, and gain efficiencies through AI and automation.

Dynamics 365

For Financial Services

Superware specialises in deploying Microsoft Dynamics 365 Customer Insights, Customer Service and Contact Center applications for Australian financial services organisations to enable them to transform their marketing and customer service capabilities, improve customer satisfaction and loyalty and achieve their goals.

Copilot Studio

For Financial Services

Microsoft Copilot Studio enables financial services organisations to build secure, intelligent AI agents that connect with business data and systems. Automate service processes, support employees, improve customer and member experiences, and enable agents to take action across complex workflows while maintaining enterprise governance and control.

Unify

For Member Management

Say goodbye to duelling CRM systems. Designed to enhance the user experience and improve your fund’s engagement with stakeholders, Unify will become your single source of truth for engagement data and a trusted tool to delight members, employers, and advisors.

Resolve

For RG271 Complaints Management

Resolve is the human-centred internal dispute resolution application designed for Australian Financial Services Licenses (AFSLs). It’ll transform your complaints processes, reduce regulatory and financial risk — all while delivering empathy at every touchpoint.

Reclaim

For Claims Management

Reclaim is an end-to-end claims management platform designed to simplify and accelerate the claims journey. Streamline claims from lodgement through assessment and payment, automate workflows, strengthen compliance and improve visibility while delivering faster, more transparent outcomes for members.

Superware Support

Managed Services

Get on-demand support for your business systems from Superware’s Australia-based support team. Our response time guarantees, issue summaries, and proactive communication reduce downtime and provide peace of mind.

Customer Success

Keep pace with the dynamic needs of regulators, members, employers, trade unions and other stakeholders with a proactive approach to systems improvement. We’re your partner in ensuring your human-centred applications continuously evolve.

Training

Improve system adoption and maximise the value of your applications with purpose-built training. Our customised and evergreen training modules will familiarise your people with our applications and bring new starters up to speed.

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Superware empowers Australian superannuation funds to advance from legacy systems so they can serve, engage and grow with ease.